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Computer & Internet Security in Ireland: A to Z

Are you feeling secure?

 

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There are many different types of risks to be covered when planning security for your computer system. Arthur O'Hara provides an A to Z of security products.  Read on: -

It's tempting to think security for your technology isn't something you need to worry about - after all, how many times has somebody attempted to hack into your system and steal your precious client information?  Probably not that often.

But this is a very shallow perception of IT security issues.  Security for your computer system covers all sorts of risks, and some of them aren't just possible but are in fact probable.

Viruses decimate computer systems every day, causing countless hours of expensive down time and paying the salaries of the `told-you-so's' who repair the damage.

Insecure back-up tapes are lost or mislaid just when business premises go on fire or are flooded and IT systems are destroyed.  Disgruntled ex-employees attempt to take valuable data with them when they go.  Employees sue for sexual harassment when their colleagues send them pornographic e-mail.  Rival companies sue for slander when employees send defamatory information to each other and to clients.

Oh, and by the way, hackers do exist and the bigger you are the more of a target you present.  As if the threat of all this wasn't enough to prompt action, Irish companies are also legally obliged to keep their data safe.

Under the Data Protection Act, not only do consumers and clients have a right to see information held on file about them, they also have a right to have that data stored safely.

The range of security products and services on the market is overpowering.  From firewalls and ethical hacking to anti-virus software, layered content management and monitoring systems, knowing what you need and what you don't can be a difficult task.  One thing is certain, unless you take regular advice from those in the know, you could be affecting the future growth of your company.

A recent survey by Ernst & Young showed that 66 per cent of companies said that fears about security is the biggest inhibitor to e-commerce expansion in Ireland and the Britain.  To this end, a growing number of companies are employing the services of `ethical hacking' security companies, where friendly hackers attempt to break into their IT systems to see how well protected they are. Welcome to the 21st century.

Baker Consultants
12 Hume Street, Dublin 2
Phone: 01-6760000
Fax: 01-6788907
Web: www.baker.ie
E-mail: info@baker.ie
Contact: Lucy O'Donnell

Products/services offered: Baker Consultants describes itself as one of Ireland's leading TCP/IP experts.

Its experience spans internet connectivity, security, Virtual Private Networks (VPNs) training and consultancy. Its services include internet security, network security, security audits, firewalls, anti-virus products, token-based authentication and certification.

Baker designs and implements secure networking solutions for financial institutions and provides a managed VPN service from its operating centres in Dublin.

The company has partnerships with Lucent Technologies, Hummingbird and Process Software.

Products marketed include MIMESweeper, Secure ID, Lucent Managed Firewall, Checkpoint Firewall, Cisco Pix Firewall, Verisign and Session Wall-3. Baker's clients include Bank of Ireland, NCB, Guinness Ireland and Glanbia.

Baltimore Technologies
Parkgate Street, Dublin 8
Phone: 01-8816000
Fax: 01-8817400
E-mail: info@baltimore.com
Contact: Evanna Kearins, international PR manager
(ekearins@baltimore.com)

Products/services offered: Baltimore Technologies specialises in e-security products, services and solutions. It uses a system that addresses the `who, what and where' of information security.

The 'who' part is about authenticating the identity of users, devices and applications on a network using the public key infrastructure (PKI) range of digital signature and digital passport products.

The 'what' is about managing and controlling what data, such as e-mail, can come in and out of an organization, using content security products such as Baltimore MIMEsweeper.

The `where' is about controlling where users are allowed to go on the network and what data they are allowed to access, using control and authorisation products, such as Baltimore SelectAccess.

Baltimore also markets a range of developer security toolkits, designed for application developers to build security into their products.

The company also offers specific security solutions for specific target markets, including business to business solutions, ASP solutions, VPN solutions, e-commerce solutions and Windows 2000 solutions.

BIC Systems
No.7 Exchange Place, IFSC, Dublin 1
Phone: 01-6702900
Fax: 01-6702922
E-mail: info@bicsystems.com
Contact: Patricia McAllister

Products/services offered: BIC Systems deals with security with both the public (health, education and government) and private sector companies.

All of its products are scalable and are aimed at both SMEs and large corporations.

BIC markets a complete range of security applications, including Checkpoint FireWall-1, which is an application suite for complete enterprise security with over 60 per cent share of the firewall market in Britain.

In addition, it sells Checkpoint VPN-1, a family of hardware and software products providing secure connectivity to corporate networks, for remote and mobile users using the internet.

Cable & Wireless
1 Airton Road, Dublin 24
Phone: 01-4040333
Web: www.cwplc.com
Contact: tadhg.foley@cwcom.cwplc.com

Products/services offered: Cable & Wireless offers a full range of security solutions for corporate customers.

The application of the technology is typically for remote access, internet or e-commerce trading. It also works closely with customers to help them prepare full security plans and to audit existing security infrastructure.

C&W's range of software and hardware solutions include the core Checkpoint Firewall-1 which runs on Nokia.

It also features Cylink encryption, Websence, MIMESweeper, Microsoft Proxy Server, Radius and RSA Security for authentication. Firewall implementations on Cisco and Nortel routers also provided.

Cara Group
27 Willsborough Industrial Estate, Clonshaugh, Dublin 17
Phone: 01-8166300
E-mail:marketing.ireland@ cara.ie
Web: www.cara.ie
Contact: Martin Gleeson (martin.gleeson@cara.ie)

Products/Services offered: The Cara Group provides security solutions in four main areas - remote access security, internet security, network security and public key integration.

Its security partners include RSA Security, Checkpoint, Zaxus, Nokia, ISS, Vistorm and Cisco.

The Chambers of Commerce of Ireland
22 Merrion Square, Dublin 2
Phone: 01-6612888
Fax: 01-6612610
www.chambersireland.ie or www.chamberseal.ie
Contact: Brenda Blewitt (brenda@chambersireland.ie)

Products/services offered: The Chambers of Commerce markets its own security solution, ChamberSeal, a trust product for the web aimed at both SMEs and large companies.

It says this product will be of particular interest to companies who buy and sell over the internet and also those companies whose customers are buying from Europe or America.

The ChamberSeal is a verification that the company behind the website is real and a legitimate company. Cost £450 plus vat.

CMS Peripherals
Kiltimagh, Co Mayo
Contact: Neil Higgins, sales executive
Tel: 094-74017
Fax: 094-81874
E-mail: nhiggins@cmsperiph erals.com
Web: www.cmsperipherals.com

Products: Computer Associates's eTrust suite of products.  These include eTrust Firewall, which enables authorised users internet/intranet access to mission-critical applications while keeping unauthorised users out.

eTrust Intrusion Detection offers surveillance, intrusion, and attack detection, inappropriate URL detection and blocking, alerting, logging and realtime response available in a single software package.

eTrust Virtual Private Network offers privacy for communications over public networks and between servers behind your firewall. It enables trusted eBusiness, allowing secure communications to and from business partners and remote offices while leveraging the internet to replace expensive WAN links and dial up lines.  eTrust Content Inspection provides protection for eBusiness against viruses and malicious Java applets, ActiveX controls and other downloadable code.  It protects businesses from internet borne threats by inspecting mobile code behaviour. eTrust Inoculate IT anti-virus software provides virus detection and realtime cure.  Hands-free virus signature updates and centralised management protect your entire enterprise against potentially damaging and costly virus incidents.

Computer Associates Ireland
Embassy House, Ballsbridge, Dublin 4
Web: www.cai.com
Contact: Matt Brennan, Regional Vice President
Phone: 01-4780800

Products/services offered: CA's flagship security product is called eTrust and is aimed at both large and small companies to protect their e-business infrastructure.  According to CA, eTrust is fully scalable and is used by very large organisations to support millions of users.

eTrust security allows an organisation to implement a single security policy and to treat any new technologies as simply an extension to that policy.

Its integrated approach also ensures that there are no gaps between security components, which could be exploited by a hacker.  eTrust also gives secure, easy access using digital certificates, encryption and support for both PKI and VPNs.  In addition, it ensures network protection using firewalls and other means throughout an organisation, from network servers to desktop anti-virus solutions.

Digital
CommunicationsManagement
Coral House, Airton Road, Tallaght, Dublin 24
Phone: 01-4057000
Fax: 01-4957022
Web: www.dcmgroup.com
E-mail: info@dcmgroup.com
Contact: Gerry Sheldrick

Products/services offered: DCM services SMEs through to enterprise customers.  The company distributes products on behalf of Lucent Technologies, Avaya Communications, ECI Telecom, MCK Technologies, Optical Access, Vcon, Polyspan, Expand and Cisco.  Products include Lucent firewalls and RSA Security.

Entropy
Unit 4a, Sandyford Business Centre, Dublin 18
Phone: 01-2940199
Fax: 01-2940121
Web: www.entropy.ie
E-mail: info@entropy.ie
Contact: Michelle Maguire

Products/services offered:  Entropy deals in security software, hardware and consulting services.  It provides security services ranging from design, planning and installation of security systems up to implementation and testing.  Entropy's security products include Check Point Technologies Firewall 1, Trend Micro, MIMEsweeper, Webtrends and Websense.

Fulcrum Distribution Ltd
Unit 6, Sandyford Business Centre, Dublin 18
Tel: 01-2941000
Fax: 01-2941004
Email Fulcrum at info@fulcrum.ie
www.fulcrum.ie

Fulcrum Distribution Ltd is a distributor of specialist network, information and internet security products. The company works through a nationwide network of resellers, VARs, internet service providers and system integrators.

Priority Data Group
Priority House, 63 Patrick Street, Dun Laoghaire, Dublin.
Phone: 01-2845600
Fax: 01-2800311
E-mail: sales@prioritydata.ie
Web: www.prioritydata.com
Contact: Pat O'Connor, Ireland sales manager

Products/services offered: Priority Data Group deals in e-commerce security issues, providing anti-virus and Internet security products and managed services.

The company is part of the growing PKI world programme and as such has given its commitment to working with Baltimore Technologies. Its products include:  McAfee anti-virus, Cybercop, MIMEsweeper, Gauntlet Firewall, PGP, Magic Help Desk and Sniffer.  Services include security health checks and assessments, data recovery, training, and full technical support.

RITS Information Security
The National Digital Park,
Citywest Business Campus Unit 2052, Co Dublin
Phone: 01-6420500
Fax: 01-4660468
Email: info@rits.ie
Web: www.rits.ie

Products/services offered: RITS provides consulting services to clients in information security, audit and control.  Much of the information in today's technology-driven organisations must be protected against unauthorised disclosure, interception or alteration.

To this end, the company markets software covering all spectrums of security from network protection, firewalls and anti-virus systems to ethical hacking and computer forensics analysis.

Systemhouse TechnologyGroup
South County Business Park,
Leopardstown Road, Dublin 18
Phone: 01-2401000
Fax: 01-2401001
Email: info@systemhouse.ie
Web: www.systemhouse.com

Products/services offered:  Systemhouse Technology is a reseller of a large number of anti-virus, firewall and system security software and hardware products from Symantec, Watchguard, ZyXEL, and Network Associates. Aimed at corporate customers, the company has an extensive range of software .

SSE
Fitzwilliam Court, Leeson Close, Dublin 2
Phone: 01-2162900
Fax: 01-2162082
E-mail: marketing@sse.ie
Web: www.sse.ie

Products/services offered: SSE, a Siemens company, provides advanced software security solutions, including products and services, to vertical markets from telecommunications to finance.

Its products include scalable PKI solutions (TrustedCA), digital signatures (TrustedDoc), secure e-mail solutions (TrustedMIME) and taccess control and authorization technologies (TrustedAuthorizer).

The security solutions allow use of PKI, digital signature and encryption technologies together with flexible certificate management, smart card support and attribute authorisation to create highly secure channels for internal and external business communications.

Based in Dublin, SSE markets its service worldwide.

Trintech Group
South County Business Park, Leopardstown, Dublin
Phone: 01-2074000
E-mail: info@trintech.com
Web: www.trintech.com>
www.epaynews.com

Products/services offered:  Trintech supplies infrastructure technology for secure payment through physical, virtual or mobile channels.  Its flagship security product is PayWare EveryWhere, the company's range of e-payment infrastructure solutions, designed for multiple environments, currencies, channels and layers of security.

Ward Solutions
Unit 2054, Citywest Business Campus, Dublin 24
Phone: 01-6420160
Web: www.ward.ie
E-mail: sales@ward.ie
Contact: Joe Cleere, sales manager

Products/services offered:  Ward Solutions carries a range of software and hardware systems in the security area, including software to test and maintain the integrity of firewall and network security systems, password systems, e-mail and web monitoring software, digital signature and public key encryption software.

Behind every virus is a psychologist

Anti Virus systems are now ubiquitous, or so you would think.  With the virus threat well accepted, it may come as a surprise to find that many Irish companies don't protect themselves, or their computer systems, from viruses.

Virus and hacker activity has noticeably increased in Ireland, with three making Irish headlines in recent times.  The Hybris `HaHaHa' virus, the Anna Kournikova virus and the Naked Housewife virus caught many off guard and meant many companies suffered.

"The one thing most viruses have in common is that they come with an attachment, and they monitor what you do when online.  Once you are infected, for example Hybris mails itself to addresses on your system so you can pass it on without knowing you have it."

Believed to have originated in South America, Hybris arrived with random subject lines, content, and attachment names and in one example seen by Computers in Business, an e-mail arrived from 'hahaha@sexyfun.net' with a subject line `Snowhite and the seven Dwarfs -- The REAL Story!'

Viruses have been around for a long time, but they are actually getting cleverer.

As technology has evolved to make it harder for viruses to infect computer system, viruses have evolved to keep up

Viruses use psychology to get computer users to let their guard down.  Such viruses to make the news, were the Anna Kournikova and the Naked Housewife viruses, both promised recipients of an infected mail a pornographic image if they opened the attachment.

Increasingly, viruses use psychology to get around people's better judgement.  The general rule is that you should always do a double take before you double click.

While dealing with a virus might only take a few minutes, in a large organisation, those few minutes might be multiplied by hundreds of people, and result in serious down time.

According to industry experts, there are around 62,000 different viruses circulating on the Internet, but with many Websites hosting Do-It-Yourself virus kits around 1,000 variations appear every week.

 

Hackers' history,

1981 - Captain Zap:  Ian Murphy, known as Captain Zap, was the first cracker (malicious hacker) to be tried and convicted as a felon.  Murphy broke into AT&T's computers in 1981 and changed the internal clocks that metered billing rates.  People were getting late-night discount rates when they called at midday.

Murphy, now the chairman of IAM/Secure Data System, was the inspiration for the movie Sneakers.

1988 - The Morris Worm:  On November 2 1988, Robert Tappan Morris released a worm that brought down one-tenth of the Internet - which at the time was 6,000 computer systems.

Named the Morris Worm, this exploit inspired the founding of a governmental anti-cyberterrorism team, CERT (computer emergency response team), to deal with future Morris worms.

Morris made the mistake of chatting about his worm for months before he actually released it on the internet, so it didn't take long for the police to track him down.  Morris caused $15 million worth of damage.

1993 - The MOD:  In 1993, the Masters Of Deception (MOD) were famous for inventing ways to avoid paying for long-distance calls.  They also listened in on private conversations.

MOD also hacked its way into databases belonging to the US National Security Agency, AT&T, and the Bank of America.  They also accessed credit reports of the rich and famous by hacking into a the computer system of TRW a credit-record reporting agency.

1995 - Kevin Mitnick: Caught by the FBI on February 15, 1995, Kevin Mitnick was the first person to be convicted of gaining access to a computer network for criminal purposes.  He was also the first cracker to have his face appear on an FBI `Most Wanted' poster.

Mitnick was charged with stealing $1 million worth of sensitive project data from computer systems, including thousands of credit card numbers from online databases.

He denied cracking the North American Air Defense command computer, a crack which inspired the movie War Games.

1995 - Citibank Heist:  In 1995, Vladimir Levin, a graduate of St Petersburg University, committed what would be known as the great Citibank heist.  Levin convinced Citibank's computers to transfer $10 million from its customers' accounts to his.  He was intercepted through Interpol at Heathrow Airport and Citibank got most of the money back.

1999/2000 - Lovebug, Melissa:  For some reason, the writers of the two worst e-mail viruses of the 20th century are not heralded as hacking heroes.  The writers of the LoveBug, which knocked out countless computer networks last May, were traced to a college in the Philippines and the investigation died out. Melissa, which stuck in April 1999 - affecting more than 100,000 e-mail users within hours of its release - gained notoriety for David Smith, its creator.

2000 - MafiaBoy:  In February 2000, a Canadian boy who went by the name MafiaBoy was arrested for launching a denial-of-service attack that brought down many of the internet's largest sites.  MafiaBoy managed to cripple Amazon, eBay and Yahoo during the week of Feb. 6 and Feb. 14, 2000.

MafiaBoy gained illegal access to 75 computers in 52 different networks and planted a Denial of Service tool on them which he then activated and used to attack 11 internet sites by sending up to 10,700 false information requests in ten seconds.

2001 - Anna Kournikova/Iloveyou/Naked Wife:  The advent of the social engineering virus has seen computer users suckered into opening and spreading worms, even among battle hardened virus watchers.

The Melissa virus was able to cause so much damage because users were caught unawares.  On the March 6 another virus tried to induce users to infect their PCs with the subject line "Naked Wife" and the message "My wife never looked like that".  The sting in this virus was in the attachment "NakedWife.exe".  With most previous viruses of this type, the payload was to get your e-mail system to copy the virus to all those in the address book.

The "Naked" virus also has another more damaging payload. It attempted to delete all .BMP, .COM, .DLL, .EXE, .INI, and .LOG files in the Windows and Windows\System directories rendering your PC unusable.

Additional material:

Indications in Ireland as elsewhere are that users are beginning to take heed of the warnings about opening file attachments on e-mails as there were fewer than expected instances of this virus.

Reduce risks with encryption

Software encryption usually conjures images of cloak and dagger spy thrillers but the companies that market it would rather promote a less paranoid image.

Encryption technology can be seen as an enabler.  It's about being able to go about your business, taking for granted that your security is safe.  While there is a tangible threat from hackers and e-mail does get intercepted, that's not really what we want to emphasise.

All business is about taking risks, and using encryption technology is about mitigating some of those risks.

At the end of the day, it doesn't matter if 95 per cent of our e-mail is intercepted, as it is usually fairly mundane, but the cost of encryption can be well worth securing the crucial other 5 per cent.

Encryption is essentially the process of using mathematical formulas to scramble information in such a way that a person with the right key (the same formula) can descramble the information.

The formulas in question, algorithms, come in many different levels of complexity: the bigger the formula, the harder the code is to crack, but the more processing power is needed as well.

Encryption software ranges in price from being free, for the freeware package Pretty Good Privacy distributed online, right up to hundreds of thousands of pounds for military grade encryption software.

The challenge of doing business electronically is making sure that people are who they say they are, whether your business is B2B, B2C or m-commerce related.

How can you be sure that data sent to you hasn't been changed en route?

With no written signature or voice to recognise, we have to look to other means.

For your Personal Firewall I recommend Zone Labs Zone Alarm Pro. 

 

For your added privacy I recommend Ad-aware from Lavasoft, Sweden.
Ad-aware is THE award winning, multi-trackware detection and removal utility (designed for Windows 98 / 98SE / ME / NT40 / 2000 / XP Home / XP Pro) that will comprehensively scan your memory, registry, hard, removable and optical drives for known Datamining, aggressive advertising, Parasites, Scumware, Keyloggers, selected traditional Trojans, Dialers, Malware, Browser hijackers, and tracking components.

 

SUPERAntiSpyware is the best anti spyware internet security scanner on the market.  This antispyware product is the cheapest anti-spyware spyware remover tool antispy download that gives the best spyware scan and the highest protection against security threats with automatic updates software available on the Internet.  

Super Anti Spyware Multi-Dimensional Scanning and Process Interrogation anti rootkit technology will detect spyware other malware products miss!  Easily remove pests such as WinFixer, SpyAxe, SpyFalcon, worms, Trojans and thousands more! Repair broken Internet Connections, Desktops, Registry Editing, firewall and more with the unique Repair System.  

Protect your computer with Super anti-spyware Dedicated Threat Research Team scours the web for new threats and provides daily virus definition updates to guard against spyware, malware, adware, virus, and Trojan to give you the best internet security and also has free antispy, free spyware remover and free antispyware products.
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